Shipping

Make-up product orders are generally shipped out within 2 to 3 business day. Any additional time will be just the standard priority shipping times which are generally 3-5 business days depending on where you live.

Other merchandise like t-shirts or other novelty items are custom printed on demand so the delivery times may vary but can be from 7 to 14 business days for delivery.

 

Refunds

All sales are final. Due to the nature of make-up products, we can’t offer you a refunds or exchanges. We do not offer refunds on other merchandise unless you get the wrong products delivered.

In the rare cases, that you receive the wrong products, just contact us at orders@joansloan.com  and a photo of the incorrect items and we will ship you out the correct items. 

 

Need help?

Contact us at orders@joansloan.com for questions related to your order.